Privacy Policy

Last updated: October 5, 2026

Voters and the ride request service

All information provided by voters seeking a ride to their respective polling place and volunteer drivers who provide transportation to those voters, including names, addresses, telephone numbers and email addresses shall be used only to provide the transportation requested and not disclosed to any party agencies except to facilitate said transportation.

This information is accessible only for the purposes intended by agencies, employees of those agencies and volunteers for the agencies by secure and unique user names and passwords. Further, at the conclusion of the election for which transportation is requested, all personal information is discarded.

The Ride to the Poll app

The Ride to the Poll app is run by Net One Stop ("we", "us"). It helps volunteer drivers and their agencies get voters a ride to the polls. This section explains what the app collects, why, and what you can ask us to do about it.

Who uses the app

• Drivers sign in with their mobile number and password to see the rides assigned to them and to report each step of a trip.
• Agency staff sign in with a username and password to see alerts about their agency's rides.

The app is for adults. It is not directed at children.

What we collect

Information	From	Why we need it
Mobile number and password (or username and password)	Drivers, agency staff	To sign you in.
Your first and last name	Drivers, agency staff	To show who is signed in. Saved in encrypted storage on your phone so you stay signed in after closing the app.
Push notification token	Drivers, agency staff	To send you a notification when a ride is assigned or something changes.
Your trip steps with the time (accepted, declined, picked up, dropped off, returned home)	Drivers	To run the trip and tell the agency what is happening.
Whether you are available for rides	Drivers	So agencies only assign rides to drivers who are available.
Your location (see below)	Drivers, only if you allow it	So an agency can see which available driver is closest to a pickup.

Your location

Sharing your location is your choice. The app asks first, in plain words, and then your phone asks for its own permission. You can say no and still be assigned rides.

• Your precise location is shared only while you are marked available and the app is open on your screen. The app checks every two minutes and sends your location if you have moved a short distance, and at least every five minutes so the agency can tell you are still there.
• The app does not track you in the background. When you close the app or switch to another app, sharing stops.
• We keep only your most recent location, not a history of where you have been. Each new location replaces the last one.
• Your location is removed when you switch off "Available for rides" or sign out. If you simply close the app, it is removed automatically once it is more than 12 hours old.
• Agency staff can see it, with how recent it is, only to choose the closest available driver for a ride.

Voters' information in the app

Rides are requested through the Ride to the Poll website and our coordinators, not through this app. If a voter gives an email address on the website's request form, we use it only to tell them we received the request and, later, that a driver has accepted it (with the driver's first name only). The app only shows a voter's name, pickup address, time and any special needs to the one driver assigned to that ride, so the driver can do the trip. The app does not collect this information from the person using it.

What we do not do

• We do not sell your information.
• We do not show ads.
• We do not use advertising or analytics trackers in the app.
• We do not read your contacts, photos, messages or files.

Who else handles your information

• Google Firebase delivers push notifications for us. It receives your push token and the notification text, and acts only on our behalf.
• Our web host stores the app's data on its servers.
• The US Census Bureau provides a free address lookup. When a coordinator assigns a ride, the pickup address is sent to it to find the address on a map, so drivers can be listed nearest first. Only the address is sent, and the result is saved with the request.
• Your agency can see the trips assigned to its drivers.

How we protect it

The app talks to our servers only over an encrypted (HTTPS) connection. Your saved sign-in and name are kept in your phone's encrypted storage. Repeated wrong passwords temporarily lock an account's sign-in to make guessing harder.

How long we keep it

• Your location: only the latest point, removed as described above.
• Your account details (name, mobile number, password, push token): while you are a driver or staff member with us, and removed when you ask us to delete your account.
• Ride records: when a driver deletes their account, we remove their personal details and keep the ride records without naming them.

Your choices

• Say no to location, or turn it off later in your phone's Settings. You will still be assigned rides.
• Switch off "Available for rides" at any time. If you leave it on and do not open the app for 12 hours, we switch it off for you.
• Delete your account and personal data: drivers can do it in the app (Delete my account, at the bottom of the rides list). Anyone can also ask us by email or phone, see how to request deletion.

Changes to this policy

If we change what the app collects, we will update this page and the date at the top.

Contact

Questions about privacy: info@ridetothepoll.com, 404.918.0451.
Net One Stop, Atlanta, Georgia, United States.